Yes, once you place an order on our website you will receive an
automatic order confirmation email which will contain information on
your purchase such as your order number, shipping address etc. If you
do not receive this, please make sure to check yo...
Tommy Swiss is an online-only retailer which means we do not have a
showroom or a retail store to view our products. Our product pages
contain detailed photos, descriptions, dimensions and specifications
so we can help you make a fully informed decision...
If you need to cancel your order after 6 hours, we will need to ask
the courier to return the item back to our warehouse which will incur
a recall fee. Please note recall fees by the courier will vary
depending on how far the cartons have already travel...
If an item on our website is marked as 'out of stock', it
unfortunately means there are no immediate plans for restocking. This
means the wait time can be quite long.
Usually if a product is coming back into stock within a few weeks
time, we will al...